be88 Privacy Policy – Your Data, Handled with Care

What This Policy Covers

This Privacy Policy applies to all personal information collected by be88 through its website at https://be88.bio, its mobile platform, and any related services offered to members and visitors in the Philippines. It covers how we gather data when you register an account, make deposits or withdrawals, use our games and promotions, or contact our support team. This policy also explains how we store that information, who may access it within our organisation, and the limited circumstances under which it may be shared with trusted third parties. By creating an account or continuing to use the be88 platform, you confirm that you have read and understood the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact [email protected] if you wish to close your account.

1. Information We Collect

When you register with be88, we collect the personal information necessary to create and verify your account. This includes your full legal name, date of birth, nationality, residential address in the Philippines, email address, and mobile number. To comply with our identity verification obligations, we may also request a copy of a valid government-issued ID, such as a Philippine passport, driver's licence, or SSS/UMID card. When you make financial transactions, we collect details relating to your chosen payment method, including transaction reference numbers, amounts, and timestamps, though we do not store complete card or bank account numbers on our servers.

We also collect technical and behavioural data automatically when you use the platform. This includes your IP address, device type, browser type, operating system, session duration, pages visited, and in-game activity patterns. This technical data is used to maintain platform security, improve user experience, detect suspicious activity, and ensure our services function correctly on the range of devices used by Filipino members. We may also collect information you provide voluntarily when contacting our support team, completing surveys, or participating in promotions, which helps us improve the quality of assistance we offer.

2. How We Use Your Information

The personal information you provide is used primarily to operate and maintain your account on the be88 platform. This includes verifying your identity and age, processing deposits and withdrawals in Philippine pesos, applying bonuses from our Latest Promotions and Bonus pages, and providing customer support when you need assistance. We also use your data to fulfil our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring, both of which are required to operate a compliant gaming platform serving players in the Philippines.

With your consent, we may use your email address or mobile number to send you information about new promotions, game releases, and platform updates that may be of interest to you. You can withdraw this consent at any time by updating your communication preferences in your account settings or by writing to [email protected]. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not use your data to create profiles for sale to advertisers or data brokers.

3. Cookies and Tracking Technologies

be88 uses cookies and similar tracking technologies to ensure the platform operates correctly and to give you a smooth, personalised experience. Essential cookies are required for functions such as keeping you logged in during a session and remembering your language and display preferences. Performance cookies help us understand how members navigate the platform so we can identify areas for improvement. You can control non-essential cookies through your browser settings, though disabling certain cookies may affect the functionality of some features on the platform. We do not use tracking technologies to follow your activity across unrelated third-party websites.

4. Sharing Your Information

be88 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners. All such providers are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the safety of our members and the platform.

5. Data Retention and Security

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our internal compliance obligations. Financial transaction records are typically retained for a minimum of five years in line with anti-money laundering regulations. When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you as an individual. be88 uses industry-standard security measures including encryption, secure server environments, and access controls to protect your personal data from unauthorised access, loss, or disclosure. While no system can guarantee absolute security, we continually review and update our security practices to reduce risk to the personal information of our Filipino members.

6. Your Rights as a Member

As a member of be88 and as a resident of the Philippines, you have certain rights in relation to your personal data. You have the right to request access to the information we hold about you and to receive a copy of that data in a readable format. You may also request corrections to any inaccurate or incomplete information. In certain circumstances, you have the right to request the deletion of your personal data, subject to any legal obligations that require us to retain certain records. If you wish to exercise any of these rights or have a concern about how your data is being handled, please contact our support team at [email protected] and we will respond within a reasonable timeframe. You also have the right to raise a complaint with the relevant data protection authority in the Philippines if you believe your rights have been breached.

7. Changes to This Policy

be88 reserves the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or industry best practices. When material changes are made, we will notify registered members by email or through a prominent notice on the platform. The updated policy will always be available on this page with a revised effective date displayed at the top. We encourage you to review this page periodically, especially before using any new feature or claiming a new promotion. Your continued use of the be88 platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions about this policy or about your data, visit our FAQ or contact [email protected] directly.